Getting Your Money

Awards: The Financial Aid and Awards office applies any University of Winnipeg Awards to your account to help pay for your tuition and fees.

Government Student Aid (ex. Manitoba Student Aid): After Government Student Aid confirms your enrollment with the University, they send the University funds to cover your tuition and fees. They deposit any remaining funds to your personal bank account.

If you have an eligible credit (negative balance) on your University of Winnipeg student account, You will receive a refund cheque in the mail. See answers to commonly asked questions about account credits due to Government Student Aid or Award payments below.

I have received an external (non-UW) award. How do I get that money?

If you have received an award that will be applied directly to your student account, please send a scanned copy of the letter along with your Student ID number to awards@uwinnipeg.ca. Fall term postings will be done early September. Any letters submitted after the tuition deadline will be posted shortly.

If you received a cheque payable to the University, please mail the cheque and a copy of the accompanying letter to:
Awards and Financial Aid
The University of Winnipeg
515 Portage Ave
Winnipeg, MB R3B 2E9

If you have received an award that requires a confirmation of your enrolment, a copy of your term statement from WebAdvisor would typically suffice. If they need a formal letter, please send us an email request to awards@uwinnipeg.ca.

What happens if there’s a credit (negative balance) on my student account from Awards or Government Student Aid payments?

If an award creates a credit balance on your account after all fees are paid, Student Financial Services will mail you a cheque. The University pays out award credits automatically to eligible students in December, February, April and August.

We review student accounts with credits due to external (non-UW) award and/or government student aid payments at the end of each term. Students who are eligible to have their account credit paid out will automatically receive a cheque at the end of term (December, April, August).

How do I know if I have a credit balance and when will I receive a refund?

To see whether you have a credit on your account, check your WebAdvisor – select Finance Administration – select Account Detail.

Select the term you want to view (example: UW Fall Term 2023)
Select Financial Aid to view awards applied to your account.
Select Refunds to view credit balances paid out to you.

To view and update your mailing address, in WebAdvisor - select Current Students. Under Academic Profile, select Address Change.

NOTE: If you have not maintained enrollment eligibility, the University may need to refund the credit on your account to the original award fund and/or government student aid branch. The Financial Aid and Awards office will notify students through UWinnipeg webmail if this occurs. Refer to your award notification email or letter, or your government student aid documents for more specific information on eligibility.

How do I update my mailing address?

You can quickly and easily update your address through WebAdvisor.

Select Current Students, and then under Academic Profile, select Address Change.

It is important that you keep your contact information up to date on your student record, so you can get your money as well as important and time-sensitive university communications.

I was unable to change my address before the cheque was mailed. What do I do?

First, update your address on WebAdvisor. Select Current Students, and then under Academic Profile, select Address Change.

Then, contact Student Financial Services to let them know your address is now updated and that the cheque was mailed to your old address. Student Financial Services will redirect and/or reissue your cheque (as long as it has not been cashed) as soon as possible. Please note, it can take up to a month or more for cheques to be re-issued.

Student Financial Services
E: studentfinancial@uwinnipeg.ca
P: 204.786.9244

Can I request an early release of the credit balance from my awards and/or Government Student Aid payments?

Yes! If you require your credit to be paid out sooner than scheduled, you can make a request with our office. Email us your full name, student ID number, and reason for your request (ex. need the money for buying books or to cover your cost of living short-fall).

Depending on the type of funds on your account, you may receive part or all of your refund early. You may also need to wait until the regular scheduled date. The financial Aid and Awards office assess requests for early refunds from awards and Government Student Aid payments every two weeks. Award officers will notify students shortly of the results.

I have not received awards and/or government student aid but have an account credit. How do I get a refund?

Please contact Student Central if you have inquiries about refunds and have not received an award and/or government student aid.

NOTE:

If you are in a Graduate Studies program (Masters), contact Eric Benson from the Graduate Studies office regarding your account credit.
If you are in an English Language Program (ELP), contact the ELP office regarding your account credit.
If you are in a Professional, Applied, and Continuing Education program (PACE), contact the PACE office regarding your account credit.
If you are a Collegiate student, contact the Collegiate office regarding your account credit.

I have more or other questions about account credits due to Awards or Government Student Aid payments.