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Getting Your Money

Awards received from The University of Winnipeg are applied to your UWinnipeg student account to help pay for your tuition, fees, etc.

Government Student Aid (ex. Manitoba Student Aid) is applied directly to your UWinnipeg student account to pay your tuition fees if owing when enrollment is confirmed.

If you have a credit (negative) balance on your University of Winnipeg student account, a cheque to pay out the credit balance will be mailed to you as long as you maintain funding eligibility. See answers to commonly asked questions about account credits due to Government Student Aid or Award payments below.

I have received an external (non-UW) award. How do I get that money?

If you have received an award that will be sent directly to the school to be applied to your student account, please send a scanned copy of the letter along with your Student ID number to awards@uwinnipeg.ca. We will post the award to your student account shortly after a copy of the letter is received.

If a cheque payable to the University had been sent to you, please mail the cheque and a copy of the accompanying letter to:
Awards and Financial Aid
The University of Winnipeg
515 Portage Ave
Winnipeg, MB R3B 2E9

If you have received an award that requires the school to confirm your enrollment in order for it be released, please send a scanned copy of the letter along with your Student ID number to awards@uwinnipeg.ca. We will take care of the request within 2-3 business days.

What happens if there’s a credit (negative) balance on my student account from Awards or Government Student Aid payments?

If an award creates a credit balance on your account after all fees are paid, a cheque will be issued to you by Student Financial Services. Award credits are paid out automatically in December, February, April and August to eligible students.

Student accounts with credit due to external (non-UW) award and/or government student aid payments are reviewed at the end of each term. Students who are deemed eligible to have their account credit paid out to them will automatically be mailed a cheque at the end of term (December, April, August).

NOTE: If you have not maintained enrollment eligibility, money may be refunded back to the award fund and/or government student aid branch partially or in full. Students will also be notified through UWinnipeg webmail if this occurs.

How do I know if I have a credit balance and when it will be released?

For updates, check your WebAdvisor – select Finance Administration – select Account Detail.

Select the term you want to view (example: UW Fall Term 2021)
Select Financial Aid to view awards applied to your account.
Select Refunds to view credit balances paid out to you.

To view and update your mailing address, in WebAdvisor - select Current Students. Under Academic Profile, select Address Change.

NOTE: If you have not maintained eligibility, money may be refunded back to the award fund and/or government student aid branch partially or in full. Students will also be notified through UWinnipeg webmail if this occurs. Refer to your award notification email or letter, or your government student aid documents for more specific information on eligibility.

How do I update my mailing address?

You can quickly and easily update your address through WebAdvisor.

Select Current Students, and then under Academic Profile, select Address Change.

It is important you keep your contact information up to date on your student record so you can get your money as well as important and time-sensitive university communications.

I was unable to change my address before the cheque was mailed. What do I do?

First, update your address on WebAdvisor. Select Current Students, and then under Academic Profile, select Address Change.

Then, contact Student Financial Services to let them know your address is now updated and that the cheque was mailed to your old address. Student Financial Services will redirect and/or reissue your cheque (as long as it has not been cashed) as soon as possible. Please note, it can take up to a month or more for cheques to be re-issued.

Student Financial Services
E: studentfinancial@uwinnipeg.ca
P: 204-786-9244

Can I request an early release of the credit balance from my awards and/or Government Student Aid payments?

Yes! If you require your credit to be paid out sooner than scheduled, you are welcome to make an request to our office. Email us providing your full name, student ID number, and reason for your request (ex. need the money for buying books or to cover your cost of living short-fall).

Depending on the type of funds received, the credit may be released early in full, partially, or will be released later as scheduled. Requests for early release of credit balances from awards and/or Government Student Aid payments are reviewed every two weeks, and students are notified of the results shortly after review.

I have not received awards and/or government student aid but have an account credit. How do I get a refund?

Please contact Student Central if you have inquiries about refunds and have not received an award and/or government student aid.

NOTE:

  • If you are in a Graduate Studies program (Masters), contact the Graduate Studies office regarding your account credit.
  • If you are in a English Language Program (ELP), contact the ELP office regarding your account credit.
  • If you are in a Professional, Applied, Continuing Education program (PACE), contact the PACE office regarding your account credit.
  • If you are in a Collegiate student, contact the Collegiate office regarding your account credit.
I have more or other questions about account credits due to Awards or Government Student Aid payments.