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International Student-Deposits, Payments & Refunds

International Students


DEPOSITS & FIRST PAYMENT

Do I need to pay a deposit before I even come to Canada?

I'm ready to make a payment - how do I do that?

How much money should I send?

Do I have to pay everything at once or can I make smaller payments?

I’m staying in University Housing. Can I send my tuition and Housing payment together through flywire?

AFTER THE PAYMENT

What happens once you receive my payment? Will you notify me and do I get a receipt?

I’m trying but I won’t be able to pay off my account before the due date. What can I do?

LATE PAYMENTS

I received an email/letter and it said I had I financial hold! What should I do?

REFUNDS & CREDITS

My visa has been refused but I already sent a deposit payment. Now what?

I don't have a visa refusal letter but I would like to decline my acceptance and/or transfer my tuition to another Canadian institution. What do I have to do?

OVERPAYMENTS

-If you are an attending First-year student

-If you have a credit under $500 and a Canadian mailing address

-If your credit of more than $500.00 was not paid through flywire

How long will it take for me to get my refund?

GETTING STARTED – DEPOSITS AND FIRST-TIME PAYMENTS:

 Do I need to pay a deposit before I even come to Canada?

While The University of Winnipeg doesn’t require you to make a deposit payment before the tuition deadline, you might be asked to provide proof of your finances in form of a deposit to the University. To learn more, please contact your local embassy and/or Immigration Canada.

TIP:  Our International Student Services website offers many helpful tips as well! http://www.uwinnipeg.ca/student/intl/

NOTE: If you made a payment and later choose not to attend The Univiersity of Winnipeg after receiving your letter of acceptace a $1,000 administration fee will be deducted from your refund.

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 I'm ready to make a payment – how do I do that?

All our international students are now paying using our partner flywire (formally peerTransfer) for their tuition and University residence fees. With flywire most of our students have the option to choose from several payment methods and currencies, including their home currency at competitive rates. With flywire, you are allowed to pay from any country at any bank.  It is fast, simple and cost effective from any country – any time.

  • Track your payments from start to finish using the peerTransfer student dashboard
  • Save on bank fees and exchange rates as compared to traditional banks
  • Payments are posted to your student account more quickly than they would be if you were using a regular bank to pay.
  • You can be assured that you will never have a short-payment due to unexpected transfer fees or bank charges.

Go ahead and open an account! All you need is your official UW student number:https://www.flywire.com/pay/uwinnipeg

TIP:  Don’t be shy if you need a little bit more assistance! Regardless of your time zone, flywire’s dedicated multilingual customer support team is available to – reachable 24/7 via live chat, Skype, email and phone!

NOTE: If you made a payment and later choose not to attend The Univiersity of Winnipeg after receiving your letter of acceptace a $1,000 administration fee will be deducted from your refund.

Wire process questions?
Contact peerTransfer

Toll-free from Canada: 1(800) 346-9252
Email: support@flywire.com
Web: flywire.com
Video Tutorial:  flywire.com/help Additional Contact Numbers: flywire.com/contact

University of Winnipeg processing questions?

  • Undergraduate Tuition and Housing:  204.786.9244
  • Undergraduate Admission Fees: 204.779.8946
  • Graduate:  204.786.9309
  • Collegiate Students:  204.786.9219
  • English Language program:  204.982.1702
  • Professionial, Applied & Cont. Ed Students:  204.982.6639
  • International Students:  204.789.1458

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How much money should I send?

Again, it would be best if you check with your embassy to get the right amount for a required deposit. Other than that, only send enough to cover your tuition and on-campus housing.

You can take a look at our current fees here to get an idea: http://www.uwinnipeg.ca/fees/tuition.html

TIP:  We only accept deposits to cover tuition and University residence fees. If you require money for your personal living expenses, please open a Canadian bank account. Ask International Student Services for tips on how to set up your very own account!

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Do I have to pay everything at once or can I make smaller payments?

Of course, you can make smaller payments! Just make sure that your account is paid off before the due date.  Remember that all courses starting in September, even the ones that run all year are due in September. Courses starting in Winter don’t have to be paid until the Winter deadline and all fees for Spring are due on the same deadline, regardless of when they start.

TIP:  You can always check our homepage to see when the due dates for this year are!  http://www.uwinnipeg.ca/fees/

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I’m staying in University Housing. Can I send my tuition and Housing payment together through flywire?

Yes! We are excited that you will be staying with us and will make sure the money gets to our Campus Living department.

TIP:   When you sent your payment through flywire, simply type in the little box called ‘Payment Information’ how much you want us to allocate for your accommodation in University residence!

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AFTER YOU HAVE MADE YOUR PAYMENT:

What happens once you receive my payment? Will you notify me and do I get a receipt?

Once we receive your payment, we will apply it to your student account where you will be able to see it on your WebAdvisor account! From there you can now print your own receipts:

Simply log into your account and go to ‘Financial information’ on the bottom left side, select ‘My Account’, then ‘Student Finance’ and click on the second tab called ‘Account Details’. Now you can open any term and either choose ‘View Statement’ from the drop down menu to see all charges and payments made for the selected term or you can open ‘Payments’ (in some case it will say ‘Deposits’ instead) and click on one of the underlined receipt numbers on the left-hand side if you wish to view the details of a specific payment.

TIP:  Check your WebAdvisor account regularly to be aware of any outstanding balance!

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LATE PAYMENTS:

I’m trying but I won’t be able to pay off my account before the due date. What can I do?

If your payment is just a little late, you might be charged a late fee of $77.00 and your account might be placed on hold. If you know that your payment will be more than a few days late, contact us and we’ll talk about it.

TIP: Check out our Awards and bursaries - You might qualify! http://www.uwinnipeg.ca/awards/

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I received an email/letter and it said I had I financial hold! What should I do?

A financial hold means that there is still an outstanding amount owing. Check under Financial Information to find out how much and what it’s for and submit your full payment as soon as possible! Don’t worry, you can still go to class but as long as the hold is active you won’t be able to register for more classes, drop classes on WebAdvisor, request official letters and transcripts or graduate.

TIP:  If you have a hold, a little message will pop up on your WebAdvisor. Look out for it!

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REFUNDS AND CREDITS PAID THROUGH FLYWIRE:

My visa has been refused but I already sent a deposit payment. Now what?

We are sad to hear you won’t be attending but we want to help you to get your money refunded to you as soon as possible! Please contact our International Advisor, Lee Hong (l.hong@uwinnipeg.ca), with a completed International Student Refund Request form (pdf version) (Word version) to request a refund. Make sure to attach any documentation regarding your visa refusal (official visa refusal letter). Your refund will be returned the same way it was received (i.e. flywire will be returned through flywire).

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I don't have a visa refusal letter but I would like to decline my acceptance and/or transfer my tuition to another Canadian institution. What do I have to do?

Please note that we will charge a $1,000.00 administration fee to transfer your funds to another Canadian institution or back to your account based on your original payment method.  Please contact our International Advisor, Lee Hong (l.hong@uwinnipeg.ca), with a completed International Student Refund Request form (pdf version) (Word version) to request the transfer.

TIP:  Remember to drop all your classes as soon as you know you won’t be attending. Otherwise no other student can take your place and all fees will be owing!

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OVERPAYMENTS

-If you are an attending First-year student

We understand that if you are a first year International student you may be entitled to a one time (limited) Canadian cheque refund for living expenses to help you get established. Please contact Lee Hong (l.hong@uwinnipeg.ca) with a filled our International Student Refund Request form (pdf version) (Word version) for further information. Please note that you will need to have a Canadian address and a Canadian bank account for a cheque refund.

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 -If you have a credit under $500 and a Canadian mailing address

If you have a Canadian mailing address we will refund credits of up to $500 automatically in the mail as long as your you are not owing for future terms and have no holds.

TIP:  Cheques will be held for 10 business days before a hold can be removed or a refund issued!

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-If your credit of more than $500.00 was not paid through flywire

All other credits, not originally paid through flywire*, please complete the International Student Refund Request form (pdf version) (Word version) and forward it to Lee Hong at International Student Services (l.hong@uwinnipeg.ca).

* Additional fees may apply

TIP:  Always update your address on WebAdvisor so we can send your refund to the right address!

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How long will it take for me to get my refund?

We are trying our best to get the money to you as quickly as possible but it might take approximately 3-8 weeks depending on how and where we are refunding it.

TIP:  Check your WebAdvisor. If you don’t see the credit anymore, it means we are working on it!

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WE ARE HERE TO HELP

If you need help figuring out how to budget for your studies, please contact International Student Services at iss@uwinnipeg.ca.

For all other financial questions and forms check out our departmental website http://www.uwinnipeg.ca/fees/ or contact us directly at studentfinancial@uwinnipeg.ca or by phone 1-204-786-9244 (Monday to Friday, 8:00 am to 4:00 pm CST).

WE LOVE TO STAY IN TOUCH! ALWAYS CHECK YOUR WEBMAIL EMAIL FOR TUITION REMINDERS, NOTIFICATIONS AND UPDATES !