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International Student-Deposits, Payments & Refunds

Important: Full-time students (9 or more qualifying credits per term) are automatically charged the Health Plan and the U-Pass. For opt-out/in information please visit the UWSA website.

DEPOSITS & FIRST PAYMENT - UNDERGRATUATE STUDENTS

Do I need to pay a deposit before I even come to Canada?

Undergraduate students who require a visa to study in Canada must pay a deposit prior to receiving their Letter of Acceptance (LOA). Canadian citizens, permanent residents of Canada, U.S. citizens, refugees and refugee claimants in Canada, and visa exempt (eTA eligible) travellers are not required to make a deposit.

Students studying at the high school/secondary school level in Manitoba are exempt from the deposit; however, international students at colleges and universities in Canada who are looking to switch to UWinnipeg are subject to deposit.

Questions about whether you must pay a deposit should be directed to International Admissions: intladmissions@uwinnipeg.ca

What is the process for making my deposit? (if required)

After an international applicant applies and successfully meets the admission requirements, they will be sent a Letter of Offer for admission. This is NOT an Official Letter of Acceptance (LOA), which is used to apply for a visa and study permit.

Once a Letter of Offer is received, the applicant will be required to pay a minimum tuition deposit of $10,000 CAD to The University of Winnipeg. (Student may choose to deposit a higher amount, up to the total of their first year tuition and on-campus housing costs).

Once the tuition deposit has been received and applied to the student account has a balance of $10,000 CAD, an Official Letter of Acceptance (LOA) will be issued.

I'm ready to make a payment – how do I do that?

All our international students are now paying using our partner Flywire for their tuition and University residence fees. With Flywire most of our students have the option to choose from several payment methods and currencies, including their home currency at competitive rates. With Flywire, you are allowed to pay from any country at any bank.  It is fast, simple and cost effective from any country – any time.

  • Track your payments from start to finish using the Flywire student dashboard
  • Save on bank fees and exchange rates as compared to traditional banks
  • Payments are posted to your student account more quickly than they would be if you were using a regular bank to pay.
  • You can be assured that you will never have a short-payment due to unexpected transfer fees or bank charges.

All you need is your official UW student number to open your payment account: https://www.flywire.com/pay/uwinnipeg

TIP:  Don’t be shy if you need a little bit more assistance! Regardless of your time zone, Flywire’s dedicated multilingual customer support team is available 24/7 via live chat, Skype, email and phone!

NOTE: For students who have made a tuition pre-payment prior to November 15, 2022 and request a refund prior to completing 30 credit hours at The University of Winnipeg, an administrative fee of $8,500, less the cost of tuition paid, will be deducted from your refund. Tuition deposits and pre-payments received after November 15, 2022 are not refundable, except in cases of visa refusals.

Flywire questions?
Contact Flywire directly

Toll-free from Canada: 1(800) 346-9252
Email: support@flywire.com
Web: flywire.com
Video Tutorial:  flywire.com/help Additional Contact Numbers: flywire.com/contact

University of Winnipeg processing questions?

  • Undergraduate Tuition and Housing:  204.786.9244
  • Undergraduate Admission Fees: 204.779.8946
  • Graduate:  204.786.9309
  • Collegiate Students:  204.786.9219
  • English Language program:  204.982.1702
  • Professional, Applied & Cont. Ed Students:  204.982.6639
  • International Students:  204.789.1458
How much money should I send?

Depending on the visa applied for, international students are required to demonstrate that they have the funds to study in Canada, both to pay tuition and for their living costs. (For more details, see IRCCC’s Proof of Financial Support website). A tuition deposit and/or pre-payment allows you to demonstrate that you have paid tuition (and on-campus housing fees, if applicable) to the institution. The minimum deposit required is $10,000CAD, but it is recommended that you check with IRCC/your local Embassy to verify the recommended amount for region. Send only enough to cover your tuition and on-campus housing.

For current tuition and fees, see the online Fee Schedule.

TIP: We only accept deposits to cover tuition and University residence fees. If you require money for your personal living expenses, please open a Canadian bank account. Ask International, Immigrant and Refugee Student Services for tips on how to set up your very own account!

When is my deposit due?

Deposits are required in order to receive an official Letter of Acceptance (LOA) and are based on the intended start terms outlined in your Letter of Offer. If the payment deadline for your intended start term passes, you can pay the deposit for the subsequent term in you offer and your LOA will be adjusted accordingly. Paying your deposit and receiving your official LOA is required in order to apply for your visa, so be sure to give yourself plenty of time!

 

Intended Start Term

Deposit Received By

Fall term (September – December)

June 1

Winter term (January – April)

October 1

Spring term (May – August)

February 15

Do I have to pay everything at once or can I make smaller payments?

Of course, you can make smaller payments! Just make sure that your account is paid off before the due date (either for your deposit, or your full tuition at start of term).  Remember that all courses starting in September, even the ones that run all year are due in September. Courses starting in Winter don’t have to be paid until the Winter deadline and all fees for Spring are due on the same deadline, regardless of when they start.

TIP: You can always check our homepage to see when the due dates for this year are!

I’m staying in University Housing. Can I send my tuition and Residence payment in one payment through Flywire?

We want to make sure the money gets to our Campus Living department right away which is why we ask you to make separate payments for tuition and Campus Living Residence fees. When sending residence fees, make sure to click on the 'Campus Living Residence Payments' portal. Tuition payments can be made through the 'Tuition' portal.

TIP: When you sent your Campus Living Residence payment through Flywire, you will be asked to enter your unique student AND invoice number which can be found in your payment schedule!

Is my tuition deposit refundable?

Tuition deposits and pre-payments made to The University of Winnipeg to receive a Letter of Acceptance are not refundable, except in the case of a visa refusal.  To receive a refund, you must send us a copy of the letter from IRCC indicating that your study permit application was denied. Contact IIRSS@uwinnipeg.ca for more information.

AFTER THE PAYMENT

What happens once you receive my payment? Will you notify me and do I get a receipt?

Once we receive your payment, we will apply it to your student account.  When the required deposit has been received, it will be marked in your Application Portal and you will receive your official Letter of Acceptance, which you will use to apply for your visa.

You will then be able to print your own receipts:

You can print a receipt right from our Self-Service portal https://wss.uwinnipeg.ca/Student/ . Simply log into your account, go to ‘Student Finance’” and click on ‘Account Detail’ on the right side. Now you can open any term from the drop down menu and either choose ‘View Statement’ to see all charges and payments for the selected term or you can open ‘Payments’ (in some case it will say ‘Deposits’) and click on one of the underlined receipt numbers on the left-hand side if you wish to view the details of a specific payment.

TIP: Check your WebAdvisor account regularly to be aware of any outstanding balance!

LATE PAYMENTS

I’m trying but I won’t be able to pay off my account before the due date. What can I do?

If your payment is just a little late, you might be charged a Late Payment fine of $80.00 and your account might be placed on Hold. If you know that your payment will be more than a few days late, contact us and we’ll talk about it.

TIP: Check out our Awards and Bursaries - You might qualify!

I received an email/letter and it said I had a financial hold! What should I do?

A financial Hold means that there is still an outstanding amount owing. Check under Financial Information to find out how much and what it’s for and submit your full payment as soon as possible! Don’t worry, you can still go to class but as long as the hold is active you won’t be able to register for more classes, drop classes on WebAdvisor, request official letters and transcripts or graduate.

TIP: If you have a hold, a little message will pop up on your WebAdvisor. Look out for it!

REFUNDS

What if I have a credit on my account?

Please contact our International Student Services Coordinator, (iirss@uwinnipeg.ca), with a completed International Student Refund Request form (pdf version) to request a refund. If the refund is under $500 and not in a deposit account it may already be on the way! International payments are returned to their country of origin by the original payment method (i.e. Flywire will be returned through Flywire)

TIP: Always update your address on WebAdvisor so we can send your refund to the right address!

TIP: Refunds under $500 can be requested in person at Student Central!

My visa has been refused but I already sent a deposit payment. Now what?

Please contact our International, Immigrant and Refugee Student Services Coordinator, (iirss@uwinnipeg.ca), with a completed International Student Refund Request form (pdf version) to request a refund. Make sure to attach any documentation regarding your visa refusal (official visa refusal letter). Your refund will be returned the same way it was received (i.e. Flywire will be returned through Flywire).

I don't have a visa refusal letter but I would like to decline my acceptance. What do I have to do?

Please contact our International, Immigrant and Refugee Student Services Coordinator, (iirss@uwinnipeg.ca), with a completed International Student Refund Request form (pdf version) to request the transfer.

Notes: Students requesting a refund who have studied fewer than 30 credit hours at UWinnipeg will be subject to an administrative fee of $8,500.

TIP: Remember to drop all your classes by the deadline as soon as you know you won’t be attending. Otherwise no other student can take your place and all fees will be owing!

How long will it take for me to get my refund?

We are trying our best to get the money to you as quickly as possible but it might take approximately 3-8 weeks depending on how and where we are refunding it.

TIP: Check your WebAdvisor. If you don’t see the credit anymore, it means we are working on it!

WE ARE HERE TO HELP

If you need help figuring out how to budget for your studies, please contact International, Immigrant and Refugee Student Services at iirss@uwinnipeg.ca.

For all other financial questions and forms check out our departmental website  or contact us directly at studentfinancial@uwinnipeg.ca or by phone 1-204-786-9244 (Monday to Friday, 8:00 am to 4:00 pm CST).

WE LOVE TO STAY IN TOUCH! ALWAYS CHECK YOUR WEBMAIL EMAIL FOR TUITION REMINDERS, NOTIFICATIONS AND UPDATES !