The University of Winnipeg

Wireless

We would like to encourage all Faculty, Staff and Students to connect to the Eduroam wireless network. This will allow you to take advantage of seamless Wi-Fi service across campus, and around the world!

This information will provide you with instructions on how to connect your personal devices to campus Wi-Fi. These instructions apply to those who are connecting for the first time, or for those who have connected in the past, but experiencing issues while trying to connect again.

There are two campus Wi-Fi networks available: ‘eduroam’ and ‘UW-GUEST’. If you are faculty, staff, or a student, you should use eduroam. UW-GUEST is for campus visitors, but you can use it to help configure your device for eduroam.

Please Note: If you have used the UW-Wireless network in the past, it no longer exists and has been replaced with eduroam and UW-GUEST.

Below are the instructions on how to connect your device to eduroam (and UW-GUEST, when required). Please use the section that applies to your device.

SET-UP INSTRUCTIONS 

Some of these steps can be performed at home or wherever you have internet access. However, when you are installing and running the eduroam app, those steps should be done while on campus.

Throughout this document, your credentials to logon to eduroam or UW-GUEST are:

Username – your UW email address
Password – the same password that you use to log in to UW computers

WINDOWS 10

1. If you have connected to eduroam in the past, remove eduroam from your device:

  • Windows Start Menu
  • Settings
  • Network and Internet
  • Wi-Fi
  • Manage Known Networks
  • Select ‘eduroam’ and click on ‘Forget'

2. Download the eduroam configuration tool. You will need internet access to perform this step. If you are on campus, you can use the UW-GUEST network Wi-Fi to get internet access.

3. Download and install the eduroam installer from https://cat.eduroam.org. You will have to search for the University of Winnipeg to select the correct installer.

4. Connect to eduroam. Run the downloaded installer. Follow the prompts to join the eduroam network. Launch a web browser and browse the internet to verify that you are connected.

5. Remove UW-GUEST: (You can skip this if you did not connect to UW-GUEST in step 1). Use the same instructions as in step 1, but for UW-GUEST.


ANDROID PHONES

These instructions may vary slightly depending on phone manufacturer.

1. If you have connected to eduroam in the past, remove eduroam from your device:

  • Settings
  • Network and Internet
  • Wi-Fi
  • Select ‘eduroam’ and then Forget

2. Download the ‘geteduroam’ app. You will need internet access to do this step. If you are on campus, you can use the UW-GUEST network Wi-Fi to get internet access. Use the Google Play Store to download the ‘geteduroam’ app. You can also download and install the ‘geteduroam’ app from https://geteduroam.app.
3. Connect to eduroam. Run the geteduroam app. Search for and select the University of Winnipeg profile. Follow the prompts to join the eduroam network. Launch a web browser and browse the internet to verify that you are connected.
4. Remove UW-GUEST. (You can skip this if you did not connect to UW-GUEST in step 1). Use the same instructions as in step 1, but for UW-GUEST.

APPLE iOS DEVICES

1. If you have connected to eduroam in the past, remove eduroam from your device (this step must be done on campus). Please select:

  • Settings
  • Wi-Fi
  • Click on the small, blue ‘i’ in a circle next to ‘eduroam’
  • Select ‘Forget This Network’

2. Download the geteduroam app. You will need internet access to perform this step. If you are on campus, you can use the UW-GUEST network Wi-Fi for internet access.

3. Use the App Store to download the ‘geteduroam’ app. You can also download and install the ‘geteduroam’ app from https://geteduroam.app.

4. Connect to eduroam. Run the geteduroam app, then search for and select the University of Winnipeg profile. Follow the prompts to join the eduroam network. Launch Safari and browse the internet to verify that you are connected.

5. Remove UW-GUEST: (You can skip this if you did not connect to UW-GUEST in step 1). Use the same instructions as in step 1, but for UW-GUEST.

APPLE - MACS

1. If you have connected to eduroam in the past, remove eduroam from your device. To remove the profile, select:

  • System Preferences
  • Profiles
  • Select ‘eduroam’ , then ‘-’ to remove

To remove from known wireless networks, select:

  • System Preferences
  • Network
  • Wi-Fi
  • Advanced
  • Select ‘eduroam’, then ‘-’ to remove

Reboot your computer once you are done.

2. Download the eduroam configuration tool. You will need internet access to do this step. If you are on campus, you can use the UW-GUEST Wi-Fi to get internet access.

3. Download and install the eduroam installer from https://cat.eduroam.org. You will have to search for the University of Winnipeg profile to select the correct installer.

4. Remove UW-GUEST: (You can skip this if you did not connect to UW-GUEST in step 1). Use the same instructions used to remove eduroam in step 1, but for UW-GUEST.

5. You may now connect to eduroam.

If you have issues connecting after following these instructions, please contact the UW Technology Service Desk for assistance at 204-786-9149 or servicedesk@uwinnipeg.ca