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Farzad Zaerpour

Farzad Zaerpour Title: Associate Professor
Office: 4BC07
Building: Buhler
Email: f.zaerpour@uwinnipeg.ca


Dr. Farzad Zaerpour is an Associate Professor at the Department of Business and Administration within the Faculty of Business and Economics at The University of Winnipeg. Dr. Zaerpour earned his Ph.D. in Operations Management from the Haskayne School of Business, University of Calgary, Alberta, Canada. He holds an M.Sc. in Supply Chain Management from the Rotterdam School of Management, Erasmus University in Rotterdam, The Netherlands. Dr. Zaerpour has contributed significantly to the field of Operations Management through his publications in reputable peer-reviewed journals. Some of his notable works include:

  • Taiwo, E. S., F. Zaerpour, N. Soltani, M.B.C. Menezes (2023) “Physician Efficiency in Emergency Departments: Moving Beyond Patient Volume and Accounting for Patient-Induced Complexity” American Journal of Emergency Medicine (accepted for publication).
  • Marshall, D., D.P. Bischak, F. Zaerpour, et al. (2022) “Wait Time Management Strategies at Centralized Intake System for Hip and Knee Replacement Surgery: A Need for a Blended Evidence-Based and Patient- Centered Approach”, Osteoarthritis and Cartilage. https://doi.org/10.1016/j.ocarto.2022.100314
  • Zaerpour, F., M. Bijvank, H. Ouyang, Z. Sun (2021) “Scheduling of Physicians with Time-Varying Productivity Levels in Emergency Departments”, Production and Operations Management. https://doi.org/10.1111/poms.13571
  • Zaerpour, F., D.P. Bischak, M.B.C. Menezes, A. McRae, E. Lang (2020) “Patient classification based on volume and case-mix in the emergency department and their association with performance”, Health Care Management Science. https://doi.org/10.1007/s10729-019-09495-z
  • Sharif, B., F. Zaerpour, D. Marshall (2019) “Health system expenditures on osteoarthritis across distinct care pathways in Alberta from 2018 to 2025”, Osteoarthritis and Cartilage. https://doi.org/10.1016/j.joca.2019.02.701
  • Zaerpour, F., D.P. Bischak, M.B.C. Menezes (2017) “Coordinated lab-clinics: A tactical assignment problem in healthcare”, European Journal of Operational Research. https://doi.org/10.1016/j.ejor.2017.05.012

 Awards and Grants

  • A Data-Driven Decision Support System for Managing Patient Flow in Emergency Departments, Insight Grants from Canadian Social Sciences and Humanities Research Council (SSHRC) - Principal Investigator (2023-2025) – $99,000
  • Utilizing Operations Management to Minimize Emergency Department Wait Times and Improve Patient Flow, Insight Grants from Canadian Social Sciences and Humanities Research Council (SSHRC) - Principal Investigator (2021-2023) – $99,000


Undergraduate level:

  • BUS2501- Operations Management
  • BUS3502- Application Decision Science
  • BUS3530- Applied Operations Management

Graduate level:

  • GBUS7235-Adv Prescriptive Analytics
  • GBUS7225- Descriptive Analytics

Research Interests:

Dr. Zaerpour's research interests span several areas within the domain of Operations Management. His primary focus lies in Healthcare Analytics and Big Data, where he explores ways to optimize healthcare processes and enhance patient outcomes. Additionally, he has a keen interest in Combinatorial and Robust Optimization, Stochastic Programming, and Healthcare Empirical Research.