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The University of Winnipeg

Violence in the Workplace

Violence in the workplace refers to any incident in which a person is threatened, intimidated, coerced, abused physically or verbally, assaulted or sustain physical, emotional or psychological harm or injury in, at or related to the workplace.

If you witness or experience violence at work:

STAY CALM

  • Remove yourself from the situation.
  • If you can and it is safe for you to do so, CALL Security Services at the Security Operation Center by dialing 6666 internally or 204.786.6666 from an outside line.
  • You may also inform your manager or seek assistance from coworkers immediately.
  • If your physical security is threatened, escape the area and seek help from Security Services.
  • If you feel threatened by Security Services, contact the Security Supervisor or the Security Operations Center, or call 911. Follow up with Security Management once it is safe to do so.

BE PREPARED

Dealing with a violent or potentially violent person:

  • Remain calm. Try to calm the other person or deescalate the situation.
  • Acknowledge the person’s feelings. Indicate that you understand they are upset.
  • Do not encourage violence or retaliation emotion.
  • Be respectful of their personal space (try to stay at least 2-3 feet away).
  • Do not glare or stare, which may be perceived as a challenge.
  • Do not make any sudden movements that can be perceived as a threat.
  • If the behavior persists, inform your manager or seek assistance from a coworker immediately.
  • Always report violent behavior to Security Services. Security is always available to assist you.