Search

Campus services FAQ

COVID-19 FAQ (Updated: September 14, 2020)


covid-19-faq-banner

Is campus open?

Access to campus is limited. Students, instructors, and staff who are authorized to be on campus will check in at the marked entrance point of the building that they need to access.

Using access-control software will reduce the need to sign in with pen and paper, while ensuring the privacy of users. Details about campus user access will be shared with Manitoba Health — if necessary — to facilitate contact tracing.


What campus services are available?

The Aboriginal Student Services Centre are working remotely and will be responding to emails: View their contact information. 

Academic and Career Services are currently working remotely, and will be happy to assist you via phone, video conferencing, or email. For more information please visit their website.

Awards and Financial Aid online/phone appointments can be made by emailing awards@uwinnipeg.ca or calling 204-786-9459. They will be monitoring messages between 8:30 am - 4:00 pm, Monday to Friday. Depending on call volume, phone messages may take up to two business days to respond. Visit the Awards website for info on open applications and external awards.

Campus mail delivery and pick-up is suspended during the campus closure, (with the exception of the RCFE building). Mail that would normally be delivered and picked up on campus can be picked up in the mailroom, located on the main floor of Centennial Hall, during regular business hours, Monday to Friday, 8:30 am – 12:00 noon, and 1:00 – 4:30 pm. If you are expecting an important delivery, or have any special requests, please contact Kevin Yumul at k.yumul@uwinnipeg.ca, to make arrangements.

The Campus Store is open on a limited basis from 9:00 am – 4:00 pm, Monday through Friday. To enter the store, please go through the Balmoral Street entrance and you will be let in. Social distancing in-store and the wearing of masks is essential to allowing the store to remain open. Please visit the Campus Store website for further updates.

It’s highly encouraged to order your books for shipping online and early to get your order in time for classes this fall. Pickup is also an option. Do not wait until classes begin to order — if you drop a class or find you do not need a book, you can return it for a full refund by September 30.

Diversity Foods - is offering delivery services, while its dining rooms closed. We’re delivering fresh, local, sustainable food directly to all Campus buildings and offices, or to your home. If you want fresh-made soups, a bowl of chili, some butter chicken, or ingredients from Diversity’s kitchen — like a pound of Notre Dame butter, a bag of Natures Farm Pasta, or a dozen organic eggs — visit Diversity online and they will deliver it to you at the curb in front of your home.

If you want a meal or a snack on UWinnipeg campus, you can order online for contactless delivery, or pick up from a popular central campus location. Watch the Apple and Google Play store for our app, coming soon.

The Human Rights and Diversity Office is working remotely. Please email s.belding@uwinnipeg.ca or call (204) 988-7508 if you wish to schedule an appointment or seek advice. 

International, Immigrant and Refugee Student Services (IIRSS) is no longer accepting in-person student appointments and drop-ins. Staff are working remotely and will be happy to assist you via phone or email, 8:30 am to 4:30pm, Monday to Friday. Email them at:iirss@uwinnipeg.ca.

Menno Simons College staff are working remotely. You can reach them at msc@uwinnipeg.ca.

Student Central is working remotely. To contact them, email studentcentral@uwinnipeg.ca

Uplink computer lab (4C32B). Visit Tech Sector's website for up-to-date information. If you have questions for the technology sector team, they are available 8:30 am to 4:30 pm, Monday through Friday, and can be reached by email: servicedesk@uwinnipeg.ca, by phone (204.786.9149), and via online request forms.  If you are phoning, please leave a voicemail.

The UWinnipeg Library services have been moved to alternate delivery and the physical library facility is now closed. Access to digital resources remains unaffected, and staff are working remotely to deliver most services online. The Library will be extending material loans until December 18, 2020. Borrowers are encouraged to keep their materials, but books can still be returned to the book drop at the south entrance of Centennial Hall by checking in at the security booth. 


Where can I go for admissions information?

Go to our Future Student page to learn more about studying at The University of Winnipeg.

Admissions staff are working remotely. For more information, or to submit documents, email admissions@uwinnipeg.ca. They will respond between 8:30 am - 4:30 pm. When normal operations resume, they will be verifying emailed documents against the originals. If you are not a current high school student in Manitoba, please also mail your official transcripts.

International Admissions staff are working remotely. View the International Student FAQs for the answers to common questions. For more information, pr to submit documentation, email international.admissions@uwinnipeg.ca

Student Recruitment is connecting with prospective students, parents, and counsellors remotely. Campus tours and in-person meetings are suspended. To connect with a recruiter, call 204.786.9844 or email welcome@uwinnipeg.ca with your name, phone number, and reason for call.


What campus facilities are closed?

The Athletic Therapy Centre is closed. 

The Bill Wedlake Fitness Centre, Duckworth Centre, and RecPlex facilities are closed. A phased opening of select activity spaces will begin on October 15, 2020View Recreation Services General Update for full details.