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Campus Living FAQ

COVID-19 FAQ (Updated: September 4, 2020)


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Is the Campus Living office still open?

Campus Living is maintaining office hours in the McFeetors building, Monday to Friday, 9:30am-3:30pm. 

I owe residence fees, how can I pay?

We still accept Canadian debit card payments, but recommend residents use online payment methods listed on our payment page here.

How are residence applications affected? 

Campus Living is still accepting application for 2020-2021 academic year. Students can live in residence whether taking in-person or online classes. Due to the uncertainty created by the COVID-19 pandemic, room offers will be conditional on University and government policies, and their impact on residence operations.

Is it worth living in residence if the majority, or all, of my academic commitments are online?

This is a very personal and individual decision that you will have to make, influenced by many factors such as personal finances, your geographic location, what program you’re registered in, and your academic requirements. Living in residence can play a huge part in the university experience. Those who live in residence highlight the sense of community, personal connection with peers, and the academic and personal support available while living amongst other students.

Although we know this upcoming year in residence will look different, Campus Living is looking forward to adapting and providing a positive and supportive experience for those who choose to live on campus. Those who choose to live at home and commute, or stay virtual this upcoming year, will always have the opportunity to apply to residence for future terms/years.

My travel plans have changed due to COVID-19 related travel advisories. What happens to my application and deposit if I choose to change Fall Term plans?

If you are an incoming student and you are no longer planning to arrive for the Fall 2020 term,  you may request to defer your application and deposit to Winter 2021 or Spring 2021. To defer your application, please email housing@uwinnipeg.ca or call 204.786.9900 to discuss your situation.

If you are a current resident in Spring 2020, and want to remain in residence for the 2020-2021 academic year, applications are currently available. If you do not want to continue into the new academic year, you are able to move out at the end of your contract.

What is Campus Living doing to prevent the spread of germs in shared spaces?

The health and safety of our residents is a top priority. Extra cleaning of residence space is taking place to ensure appropriate hygiene.

We are asking residents to disclose all international and domestic travel, including all airports visited, prior to your arrival at the Campus Living Office at housing@uwinnipeg.ca.

Temporary capacity limites have been posted in residence common spaces. When in common spaces, please maintain safe social distancing of two metres, and ensure you are taking precautions outlined by the Province of Manitoba.

I live in Campus Living residence and suspect I have the virus. What should I do?

If you have flu-like symptoms and have travelled outside Manitoba, follow normal protocols by staying in your room, resting and minimizing your social contact.

You may wish to access the Manitoba COVID-19 screening tool posted online by Shared Health Manitoba. 

If you have recently travelled outside Manitoba and are experiencing flu-like symptoms, you should contact Health Links at 204-788-8200 or toll-free 1-888-315-9257.

I live in on-campus housing and have been advised by a health professional to self-isolate. What should I do?

There are safe spaces available for students living on campus to self-isolate if required.

If you are experiencing symptoms of COVID-19, please self-isolate and contact the Campus Living Office immediately at housing@uwinnipeg.ca. We will provide you with additional information and self-isolation kits as needed.

Will Campus Living still host residence events?

At this time, we have cancelled in-person residence events and programming. This includes events such as Rezzies, and any RA programs, or community hours that involve groups of students coming together. 

Campus Living is however working to provide social engagement content through our Instagram account @uwrestimes. Please follow for regular updates.

How is the meal plan affected?

The meal plan is currently operating as room service for McFeetors residents only, with reduced hours and a reduced menu.

To order room service, contact Elements at 204.786.9237. You must declare if you are under self-isolation while placing your order, so that staff can take necessary precautions while delivering food.

My travel plans have changed due to COVID-19-related travel advisories. What happens to my application and deposit if I choose to change Fall Term plans?

If you are an incoming student and you are no longer planning to arrive for the Fall 2020 term, you may request to defer your application and deposit to Winter 2021 or Spring 2021.

To defer your application, please email housing@uwinnipeg.ca or call 204.786.9900 to discuss your situation.

I owe residence fees, what do I do?

All regular payment options remain open. In addition, Campus Living has enabled online payments, via credit card, through the Star Rez Portal.