I am Faculty or Staff - How to reset my email password?

If you DO NOT remember your email password:


Staff / Faculty who require an email account password reset should contact the Service Desk for assistance. You will be provided with a temporary password for your email account. Once you have a new, temporary password:


  • You will need to change the temporary password to a new, personal password through the web version of Outlook: http://email.uwinnipeg.ca
  • Enter the email address in username field and temporary email password then click on “sign in”. Once you attempts to log in ( http://email.uwinnipeg.ca), you will be prompted to change the email password.
  • It will ask you to put ‘Old password’, enter the current password for Outlook then create your own password which must be at least 8 alpha-numeric character and type it into the ‘New Password’ and ‘Confirm password’ fields and click on “Change Password” to complete the password process.
  • Once you have changed your email password you will be re-directed to your mailbox


Staff / Faculty member who want to UPDATE their email password to a new one:


  • Staff/ Faculty can update the current password to a new password through http://email.uwinnipeg.ca
  • Enter the email address in username field and current email password then click on “sign in”.
  • Once you have logged into the web version of outlook, please click on the “gear” icon on the top right side next to the "bell" icon. Once you have clicked on it, you will be presented with a number of options. Please click on "options" from the bottom of the list.
  • It will take you to the setting page. After that on your left side go to “General” and click on “My Account” and you will see a “change password” option on the bottom right side.
  • You can use the change password option to update the password to a new one.


  • The new email password must meet the following criteria:
  • Your password must be a minimum of 8 characters
  • You can’t use previously used passwords.
  • At least one uppercase character from A-Z
  • At least one lowercase character from a-z
  • At least one number from 0-9
  • At least one special character! “ # $ % ‘ * + ) ( - . / ] [ ^ _