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Quizzes

Students FAQ


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Quizzes Questions

1. Why am I unable to submit a Quiz?

2. Why can’t I access a Quiz?

3. I lost connection to the Internet/the page froze while I was taking a quiz, what do I do?

4. Why can’t I access the next quiz attempt?

5. How can I view my past Quiz Submissions?

6. How do I Request Additional Quiz Attempts?

Quizzes Answers

1. Why am I unable to submit a Quiz?

If you are unable to submit a quiz, try to re-enter the quiz and submit it (if time is still available). If time is not available, contact your instructor for further help.

If answers were saved during the quiz, the attempt is set to “in progress” and will be available for your instructor to view. Contact the instructor immediately and explain the situation.

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2. Why can’t I access a Quiz?

If you are unable to access a Quiz and are receiving a “Not Authorized” or “Internal Error” message, this means that:

  • The quiz is not available
  • The quiz has ended
  • The maximum number of attempts for the quiz have been reached

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3. I lost connection to the Internet/the page froze while I was taking a quiz, what do I do?

Important: If you exit a timed quiz, time will continue to run on the quiz timer.

If you lost connection to the Internet or the page froze while you were in the middle of taking a quiz, exit the quiz and re-enter the quiz. Questions that have been saved will remain. If time to complete the quiz has run out, contact your instructor and explain the issue.

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4. Why can’t I access the next quiz attempt?

The next quiz attempt cannot be accessed until the previous quiz attempt has been submitted. Submit the first attempt in order to access the second attempt. If you can’t access any quiz attempt, read “Why can’t I access a Quiz?” above.

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5. How can I view my past Quiz Submissions?

If the instructor has set up submission views, you can view your past Quiz submission by following below steps:  

From Quizzes, click on the drop-down arrow beside the Quiz name, select Submissions, and click on the attempt you wish to view:

attempts

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6. How do I Request Additional Quiz Attempts?

To request additional Quiz attempts, please contact your course instructor. 

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