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Student FAQs


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Email Questions

  1. I am unable to log in to Webmail (not Nexus), What do I do?

  2. I get a "Not Authorized" error trying to access my Nexus E-mail, what do I do?

  3. Where can I find my Instructor’s contact information (e.g. their non-Nexus email address)?

Email Answers:

1. I am unable to log in to Webmail (not Nexus), What do I do?

If you are unable to log in to your Webmail (the student e-mail portal), contact the Technology Service Desk.

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2. I get a "Not Authorized" error trying to access my Nexus E-mail, what do I do?

In the navigation bar at the top of the Nexus page, click on your Message Alerts (envelope icon) Do you see this message?: "You must complete the following quizzes for alerts to be enabled: {Quiz Name}" 

Once you have completed the quiz detailed in the message alert, you will be able to access your email - while the quiz is in progress, your email access has been disabled by your instructor.

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3. Where can I find my Instructor’s contact information (e.g. their non-Nexus e-mail address)?

Some places you can check to find your instructor’s contact information (such as their non-Nexus e-mail address) are:

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