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Student FAQs


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Assignments Questions

  1. Why am I getting an "Error: Not Authorized" message when trying to access Assignments from the Content area?

  2. Why am I getting an “Error: Not Authorized” message when trying to access Assignments?

  3. How do I submit an Assignment? How do I confirm that the submission was made?

  4. Why are there no Assignment Submission Folders available to submit to?

  5. The upload window is blank - what do I do?

  6. My file will not finish uploading - what should I do?

  7. How do I delete an Assignment Submission?

Assignments Answers:

1. Why am I getting an "Error: Not Authorized" message when trying to access Assignments from the Content area?

Access Assignments area of your course and look to see if the folder in question is visible or if it has date restrictions in place. If date restrictions are on the folder you will only have access between the start date and the end date that appears. If the folder is not visible at all in the Assignments area, it may have been hidden or it does not exist. If this is the case please contact your instructor for clarification on where they would like you to upload your completed assignments.

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2. Why am I getting an “Error: Not Authorized” message when trying to access Assignments?

The reason you are getting an “Error: Not Authorized” message when trying to access Assignments is due to the link to Assignment still being available in the Content area but the Assignment itself has been closed. Contact your instructor for further help with accessing this Assignment.

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3. How do I submit to an Assignment? How do I confirm that the submission was made?

To submit to an Assignment:

  1. Go to the course in which you would like to submit the Assignment.
  2. Click on Assessments and select Assignments.
  3. Select the link to the assignment that you would like to submit to.
  4. Click Add a File - browse: choose the file that you want to submit.
  5. Select Done.
  6. The first screen will reappear, select Submit.

To confirm that a submission was made:

  • Repeat Steps 1-3 above.
  • If you now see a link to the submission stating that at least “1” submission has been made under "Completion Status", and when you click on that link can see the file you uploaded, then the file has been submitted successfully.
  • Alternate method: Check the inbox of your Nexus email account to see if you received a Submission receipt message from the course and Assignment you submitted to.

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4. Why are there no Assignment Submission Folders available to submit to?

If there are no Assignment Submission folders available to submit to, the instructor has added a start date that has not yet occurred and/or the end date that has passed.

Check the due date of the assignment you want to submit to the Assignment Submission folder. If the assignment is not due yet, check back closer to the due date. Alternatively, if the assignment is late, contact your instructor with any further inquiries relating to late submissions. If you believe that you should have access to the Assignment Submission folder, contact your instructor.

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5. The upload window is blank - what do I do?

This sometimes may occur when using Google Chrome. You can clear the cache in your browser:

  1. Press the Ctrl + Shift + Delete keys on your keyboard,
  2. Select "Cached images and files" and "Cookies and other site and plug-in data," and make sure the Time range specified in the dropdown menu is "All time"
  3. Click "Clear data"
  4. If you are still unable to view the upload window after performing these steps, please try using a different browser such as Firefox, Internet Explorer, or Safari.

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6. My file will not finish uploading - what should I do?

If your file will not successfully upload, your file may be too large to upload.

Try the following:

  • Use a wired internet connection if you are using WiFi.
  • Use an internet connection with faster upload speed.
  • Break up your document into smaller files and upload these individually.
  • Compress the file.

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7. How do I delete an Assignment Submission?

Once a file has been successfully submitted to the Assignment Submission folder, you can’t delete it. However, if you can make another submission, re-submit the file and make sure to also contact your instructor and let them know that you are re-submitting a file to the Assignment Submission Folder.

If you can't make another submission, contact your instructor and let them know that you would like to re-submit a file to the Assignment Submission Folder.

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