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Faculty Portal FAQs


  • I am unable to preview the .pdf of an Accommodation Letter while using a MAC computer or mobile device. What do I do?

    We recommend that faculty who are MAC users select the “Review HTML letter” option instead of the “Generate PDF” option. We also recommend that MAC users use Firefox to access the web portal rather than Safari web browser.

    Those using a mobile device (e.g. tablet, smartphone) to access the web portal should first download the PDF letter and then open it in a PDF viewer rather than trying to preview it on their mobile browser window.

  • I am a PACE instructor. Can I still access the faculty portal?

    Yes, you can. Since not all PACE instructors are issued a University WebMail account (but all have a WebAdvisor account), most won’t receive automatic notification e-mails from our system. Instead, you will receive notification of:
    - Accommodation Letters = e-mailed directly from their student(s)
    - Test/Exam Bookings = e-mailed directly from our office
    Please refer to our tutorials for PACE instructors for more information

  • I am the instructor of a Brandon University course that takes place on the University of Winnipeg campus. Can I still access the faculty portal?

    No. At this time, AS web portal access is available only to University of Winnipeg and PACE faculty and students who have WebAdvisor accounts (ie. their courses are managed by the University’s Student Information System). Accommodation requests for students/faculty in other programs will continue to be responded to and processed manually by direct (phone/e-mail/in-person) contact with our office.

  • The class test/exam information listed in your system for my course is incorrect. What should I do?

    If there is already a test/exam listing with the correct (or close-enough) date in the “Tests and exams” table, please use that already-listed test/exam when confirming and attaching details and materials. Select “Confirm/Edit” next to that listing to edit the details the student reported if they are incorrect (e.g. date, start time or finish time, etc.).

  • What should I do if I can’t select the exact duration for my test/exam using the Time Picker popup tool

    You may click on the blank Test Start Time and Test End Time text field boxes to manually type in the exact start and finish times.

  • I am not the instructor/faculty for a particular lab or lecture course. Why do I get notifications from your system as if I am?

    Our system associates you as the contact on a given course section based on the course information currently in the University’s Colleague/Datatel Student Information System database. If you need to be removed as an instructor of a course and/or another instructor needs to be added, notify your Department Assistant so that the University’s database may be updated.

  • Why can’t I just e-mail your office test/exam details instead of entering them on the faculty portal?

    With the high volume of test/exam accommodations we arrange, we no longer have the ability to contact everyone individually for this information. When entered online by instructors directly, all the correct data our staff need to know from you is available to us in real time. In our experience, we don’t consistently receive complete information needed to invigilate exams, so the process of contacting and clarifying with students and instructors information about an exam quickly consumes the time needed to schedule and implement the necessary accommodations arrangements.

  • Are there deadlines for submitting tests/exams and/or details on the faculty portal?

    Yes, deadlines are in place in the online system so that we have enough notice to make changes to existing arrangements. Please contact our office directly to notify us if changes must be made closer to the scheduled exam date.

    You may change the date and time of an exam up to 4 days prior to the class exam date
    You may change exam details and upload an exam file up to a day and a half (36 hours) before the class exam time

     

  • Will I receive a notification from Accessibility Services when a student books a test/exam?

    Yes, instructors will be emailed an automatic reminder seven days and two days before the test/exam date. Accessibility Services will also send out a written reminder when a test copy is needed and when the test is occurring the next day.

  • What should I do if I am unable to upload my exam document?

    You will need to either e-mail the exam to us at accessibility@uwinnipeg.ca or drop off the printed copy or copies to our Test Centre in room 1M45 (main floor, Manitoba/Centennial Hall). If you are unable to provide the printed copy during our office hours (Monday-Friday, 8:30 a.m. - 4:30 p.m.), there are 2 locked dropbox slots on the Manitoba Hall side for this purpose.

    Please DO NOT use the faculty web portal to upload a document file to an exam date other than the actual one in order to submit a document that has missed the cutoff: if you do, we will not be notified that the correct exam has been received and you will impact the accuracy of the exam information of your students' other exam.

    Refer to the information below for the specific cutoff times that are in place in the online system so that we have enough notice to make changes to existing arrangements. Please contact our office directly to notify us if changes must be made closer to the scheduled exam date.

    Sept to April:

    You may change the date and time of an exam up to 4 days prior to the class exam date
    You may change exam details and upload an exam file up to a day and a half (36 hours) before the class exam time

    May to August:

    You may change the date and time of an exam up to 4 days prior to the class exam date
    You may change exam details and upload an exam file up to a day and a half (36 hours) before the class exam time