Professional Studies
Effective Feedback Skills and Strategies
15316 (7 hours)
Objectives- To develop a valuable workplace tool: the offering and receiving of feedback
Outcomes
- Familiarity with common barriers to effective dialogue and feedback
- Ability to give positive and critical feedback
- Ability to use appropriate feedback skills to initiate positive and constructive dialogue
- Understanding of different forms of feedback, of the importance of simple language and of myths and risks of institutionalized feedback systems