Professional Studies

The Art of Influence

DPS 16423 (7 hours)

Objective

  • To develop the ability to influence, a core life skill that enables effective management of results and relationships for work and personal life
Outcomes
  • Understanding of influence
  • Ability to assess personal influencing style
  • Development of assertiveness
  • Ability to create rapport and common ground, use high-quality questioning strategies and deal effectively with impasse